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Negotiation is a mixture of science and art, a dynamic interactive process which needs to be conducted in a way that is well planned and at the same
time flexible. Coming to an agreement can be seen in the light of what is known as win-win dealing. It is fundamental to the process of negotiation that both the parties involved end up feeling fulfilled and satisfied.
You will: Understand the components of the negotiation process Gain knowledge of successful negotiation techniques
Understand the essential skills necessary to be a successful negotiator
The seminar will be aimed at chairpersons, project managers, politicians, economists - all professionals who wish to improve their negotiation skills.
Training will include: brief lectures, interactive dialogues, skills training, video analysis and feedback.
Preparation for negotiation: My negotiation plan
The process:Win-Win strategies
Reaching agreement in negotiation
Negotiating with different types of people
The human dimension: styles, relationship
My own negotiation style
The tools of negotiation
Active listening skills
Identifying and using non-verbal signs
Countering tactics
Practical negotiation sessions and video feedback
2 days, 09.00 to 17.00
Tamsayne Beesley, MA,MBA, mother tongue English, G/F, international business executive specialising in marketing, PR and corporate
communications
Hans-Peter Rüegg, Management Trainer
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